1. Data controller
The data controller responsible for your personal data is Charmingwrmobili, 20 Fenchurch Street, London EC3M 3BY, United Kingdom. You can contact us by phone on +44 20 7071 8000 or by email at notifyuse@charmingwrmobili.world.
2. Data we collect
We collect only the information needed to operate this website and respond to you. This includes:
- Contact details you provide through our form: your name, email address and message.
- Consent records confirming the choices you make about cookies and contact.
- Technical data such as anonymised usage statistics, collected only where you have allowed analytics cookies.
3. Purposes and legal bases
We process your data for the following purposes and legal bases under the UK GDPR and EU GDPR:
- To respond to your enquiries, based on your consent and our legitimate interest in handling messages.
- To keep the website secure and functioning, based on our legitimate interests.
- To understand site usage through optional analytics, based on your consent.
4. Retention periods
We keep contact form enquiries for up to 24 months after our last correspondence, then delete them. Consent records are kept for up to 24 months. Anonymised analytics data is retained for up to 14 months.
5. Sharing your data
We do not sell your personal data. We may share it with trusted service providers who help us operate the website, such as hosting and email providers, under written agreements. They may only process data on our instructions.
6. International transfers
Where data is processed outside the United Kingdom or European Economic Area, we use appropriate safeguards such as standard contractual clauses to protect it.
7. Your rights
Under data protection law you have the right to access, rectify, erase, restrict or object to the processing of your data, the right to data portability, and the right to withdraw consent at any time. You also have the right to lodge a complaint with the UK Information Commissioner's Office or your local supervisory authority.
8. Security measures
We use appropriate technical and organisational measures, including encryption in transit over HTTPS, access controls and regular reviews, to protect your data against unauthorised access, loss or disclosure.
9. Contact
To exercise any of your rights or ask a question about this policy, contact us at notifyuse@charmingwrmobili.world or by post at the address above.